Configure Kin AI and channels for your business with Operator
The workspace time zone will affect time-dependent features across Kin AI.
Shown to your customers in Messenger, emails, and SMS. Defaults to your workspace name if blank.
Kin treats all users as individuals, but this feature groups all the users from the same company together.
How does the companies feature workEnabling this will prevent tampering with the data. Workflows can still be used to collect attribute data from customers.
Experiment with features and integrations in a risk-free environment. Test and configure changes without affecting your live setup.
How to set up a test workspaceYou can delete this workspace by entering your full name and confirming the deletion. The workspace will be deleted within 14 days of confirmation.
Enabling this adds a subtle attribution message at the bottom of your Messenger and emails.
Control whether teammates can @mention teams in notes and internal ticket conversations.
Control whether agents can see CSAT scores in the conversation inbox.
Customers see this alias instead of your teammates' real names. A teammate's own alias takes priority.